The GoToAssist Expert desktop application will be automatically launched, and the agent can start hosting support sessions with customers. If preferred, enable the 'Don't warn me ' check box, then click Open to continue. You will see a message noting that ' GoTo Opener' is an application downloaded from the internet.When the GoToAssist Opener window opens, double-click the GoTo Opener icon.When the download finishes, click the GoTo Opener.dmg file at the bottom of the page to open the file (or click Start Session to download again if needed).If needed, click Start Session to download again. To access your Downloads folder, click the Download icon in the upper right navigation of the web browser, then click on the file to open.
Once you have downloaded the GoTo Opener.dmg, you can complete the installation steps for the browser you are using, as follows: Apple Safari
